TERMS & CONDITIONS
Resilient Ones
Last Updated: December 2025
By accessing or using the Resilient Ones website, content, communications, or services, you agree to these Terms & Conditions. If you do not agree, you must not access or use this website or services.
1. Scope of Services
Resilient Ones provides educational content, coaching services, consultations, programs, events, digital products, scheduling tools, communications, customer support, and experiential offerings related to personal development, resilience, self-awareness, leadership, habit formation, nervous system education, and performance.
All services and offerings are subject to availability and may be modified, suspended, or discontinued at any time.
All content and services are provided for educational and informational purposes only.
2. No Medical or Mental Health Services
Resilient Ones does not provide medical, mental health, psychological, psychiatric, or clinical services.
You understand and agree that:
- Services are not therapy, counseling, or medical treatment
- No diagnosis, treatment, or cure of any medical or psychological condition is offered or implied
- Services are not a substitute for professional medical, mental health, or emergency care
- You are responsible for seeking appropriate professional support when needed
If you are experiencing a medical or mental health emergency, contact emergency services or a qualified professional immediately.
3. Voluntary Participation and Personal Responsibility
Your participation in any Resilient Ones content, services, programs, communications, or activities is voluntary.
By using this website or engaging with Resilient Ones, you acknowledge that:
- You are solely responsible for your decisions, actions, behaviors, and outcomes
- You choose how and whether to apply any information provided
- You are responsible for your physical, emotional, mental, and psychological well-being at all times
- Resilient Ones does not monitor or supervise your individual application of practices outside of live sessions
You agree to use your own judgment and discretion at all times.
4. Assumption of Risk
Resilient Ones offerings may include educational discussion or experiential elements related to:
- Breath awareness or breath-based concepts
- Nervous system education or regulation tools
- Somatic awareness or body-based practices
- Emotional reflection or self-inquiry
- Identity, belief, or habit-related exercises
- Physical, behavioural, or lifestyle routines
You understand that participation may involve inherent risks, including physical, emotional, or psychological responses.
By engaging with Resilient Ones, you knowingly and voluntarily assume all risks, whether known or unknown, foreseeable or unforeseeable.
You agree to pause, modify, or discontinue any activity that feels unsafe or inappropriate for you.
5. Messaging (SMS) Terms & Conditions
By voluntarily providing your phone number and opting in, you consent to receive SMS messages from Resilient Ones, which may include:
- Appointment confirmations
- Appointment reminders
- Follow-up messages
- Service-related notifications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
Consent to receive messages is not a condition of purchase.
6. User Responsibilities
By using this website or submitting information, you agree to:
- Provide accurate, current, and truthful information
- Use the website, services, and communications lawfully
- Refrain from misuse, disruption, or unauthorized access to systems or data
7. Intellectual Property
All content on this website, including text, graphics, logos, images, audio, video, frameworks, tools, and materials, is the intellectual property of Resilient Ones.
You may not copy, reproduce, distribute, record, teach, repackage, or use content for commercial purposes without prior written permission, except for personal, non-commercial use.
8. Limitation of Liability
To the fullest extent permitted by law:
- Resilient Ones is not liable for any direct, indirect, incidental, consequential, or special damages
- This includes, but is not limited to, injury, emotional distress, psychological impact, financial loss, loss of data, or loss of opportunity
- Your use of the website, services, content, or communications is at your own risk
You agree to release and hold harmless Resilient Ones from any claims arising from your use of the website, services, communications, or participation in any offerings.
9. No Guarantees
Resilient Ones makes no guarantees regarding outcomes, results, performance, healing, or personal transformation.
Any examples, testimonials, or stories shared are illustrative only and do not guarantee similar results.
10. Website Use and Conduct
By using this website, you agree not to misuse, disrupt, or attempt unauthorized access to the website, systems, or content, or engage in unlawful, harmful, or inappropriate behavior.
Resilient Ones reserves the right to restrict or terminate access at its discretion.
11. Third-Party Platforms
This website may include links to or integrations with third-party platforms.
Resilient Ones is not responsible for the content, policies, or practices of third-party services. Use of third-party platforms is governed by their respective terms.
12. Modifications to These Terms
Resilient Ones reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website, services, or communications constitutes acceptance of the revised terms.
13. Governing Law
These Terms & Conditions are governed by the laws of Ontario, Canada.
14. Acceptance of Terms
By accessing or using this website, content, services, or communications, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
Contact Information
If you have questions about these Terms, please contact:
Business Name: Resilient Ones
Email: [email protected]
Phone: 519-800-2203
Address: 551 Euclid Ave, Toronto, Ontario, Canada, M6G 2T3
