Privacy Policy

Last Updated: December 2025

Privacy Policy for Resilient Ones

Resilient Ones (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS text messaging.

Information We Collect

We may collect the following information when you interact with our website, forms, or services:

Name
Phone number
Email address
Appointment or service details
Any information you voluntarily submit through forms or communications

How We Use Your Information

We use your information to:

Schedule and manage appointments
Send appointment confirmations and reminders
Provide customer service and support
Send service-related notifications
Communicate important updates related to your inquiry or services

SMS Communications

If you provide your phone number, you consent to receive SMS messages from Resilient Ones related to appointments, reminders, and service notifications.

Message frequency may vary
Message & data rates may apply
Consent is not a condition of purchase
You may opt out at any time by replying STOP
For assistance, reply HELP

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Data Sharing

We do not sell or trade your personal information. We may share information only with trusted service providers who assist us in operating our business and delivering services, and only as necessary.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request to review, update, or delete your personal information by contacting us using the details below.

Contact Information

Business Name: Resilient Ones
Email: [email protected]
Phone: 519-800-2203
Address: 551 Euclid Ave, Toronto, Ontario, Canada, M6G 2T3