Privacy Policy

Last Updated: December 2025

Privacy Policy for Resilient Ones

Resilient Ones (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit information through our forms, or communicate with us, including via SMS text messaging.

Information We Collect

We may collect the following information when you interact with our website, forms, or services:

Name

Phone number

Email address

Appointment or service details

Any information you voluntarily submit through forms or communications

How We Use Your Information

We use your information to:

Schedule and manage appointments

Send appointment confirmations and reminders

Provide customer service and support

Send service-related notifications

Communicate important updates related to your inquiry or services

Improve our services, website performance, and customer experience

SMS Communications

If you provide your phone number, you consent to receive SMS messages from Resilient Ones related to appointments, reminders, and service notifications.

Message frequency may vary

Message & data rates may apply

Consent is not a condition of purchase

You may opt out at any time by replying STOP

For assistance, reply HELP

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Data Sharing

We do not sell or trade your personal information. We may share information only with trusted service providers who assist us in operating our business, providing services, or communicating with you, and only as necessary.

Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookie & Tracking Practices

Resilient Ones may use cookies and similar tracking technologies to improve website functionality, analyze website traffic, and enhance user experience. Cookies help us understand how visitors interact with our website and allow us to improve performance and usability.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You may request to review, update, or delete your personal information by contacting us using the details below. You may also opt out of SMS messages at any time by replying STOP.

Contact Information

Corporation Name: 16391729 CANADA INC.
Business Name: Resilient Ones
Email: [email protected]
Phone: 519-800-2203
Address: 551 Euclid Ave, Toronto, Ontario, Canada, M6G 2T3